shirokuma

shirokuma

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The Six Dimensions of Customer Experiences; factors that characterise those dimensions (inner circle) and the enablers for succeeding in those dimensions (outer circle).

Class - supplem (but a keeper, strongly recommended): The Six Dimensions of Customer Experiences; factors that characterise those dimensions (inner circle) and the enablers for succeeding in those dimensions (outer circle).

Consumer Onboarding by Christie Lau

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Get Started in UX: The Complete Guide to Launching a Career in User Experience Design

Get Started in UX: The Complete Guide to Launching a Career in User Experience Design - Helpful Concise advice + diagrams at UX Matters

Customer Experience vs. User Experience: Why the Difference Matters via Pocket http://ift.tt/2gbxYhm

Customer Experience vs. User Experience: Why the Difference Matters via Pocket http://ift.tt/2gbxYhm