If you find yourself insisting you are right and the customer is wrong you've forgotten something vital: people have a choice, and they rarely choose to do business with someone who thinks that they are wrong. You may win this battle but lose the war!
James Scott "Jimmy" Connors is a former World No. 1 tennis player from the United States who dominated the sport throughout the and Connors won eight Grand Slam singles titles and two Grand Slam doubles titles.
Former tennis greats John McEnroe and Jimmy Connors walk off the court after hitting tennis balls at the U. Open in New York, September I enjoy watching the former champions play in the Champions Tour!