Jaeyoul Kim

Jaeyoul Kim

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Jaeyoul Kim
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User Journey #thumbnails #wireflow #UX

My UX deliverables I have done for agency and personal projects. This covers the full UX design process from research to launch.

This project outlines my process in creating a customer journey map, and identifying recommendations to improve the customer journey for a myki card user in Melbourne.This project was created as part of the Tractor UX Mentor Program, with Tractor Design…

This project outlines my process in creating a customer journey map, and identifying recommendations to improve the customer journey for a myki card user in Melbourne.This project was created as part of the Tractor UX Mentor Program, with Tractor Design…

Customer Experience Map

Customer journey map travel agency Customer Journey Maps: How Experience Mapping Reveals Invaluable Insights Customer journey mapping inspires creative problem solving and helps guide strategic and investment decisions.

startup incubator process - Google Search

startup incubator process - Google Search

Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs.

Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer ne